Shipping policy

Shipping Policy

Last Updated: September 28, 2026

Thank you for shopping with Luxuries By Luck. We’re committed to getting your order to you safely and on time. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within [1–3 business days] after payment is received.

Orders are not processed or shipped on [weekends and holidays]. During holidays, sales, or periods of high order volume, processing may take a little longer. If there is a significant delay with your order, we will contact you using the information provided at checkout.

Shipping Rates & Delivery Times

Shipping costs are calculated and displayed at checkout based on your shipping address, order size, and selected shipping method.

Estimated delivery times are:

  • Standard Shipping: [3–7 business days]

  • Expedited Shipping: [1–3 business days]

  • International Shipping: [7–21 business days]

Delivery times are estimates and are not guaranteed. Once your order has been shipped, delivery times may be affected by the carrier, weather, holidays, customs, or other circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow [24–48 hours] for tracking information to update after your order has been shipped.

Incorrect or Incomplete Shipping Addresses

Please make sure your shipping information is accurate before completing your purchase.

If you provide an incorrect or incomplete address and your package is returned to us, we may contact you to arrange reshipment. Additional shipping charges may apply.

If you need to change your shipping address, please contact us as soon as possible after placing your order. We cannot guarantee that address changes can be made once an order has entered processing or been shipped.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the address provided at checkout, Luxuries By Luck is not responsible for packages that are lost or stolen after delivery.

If your package appears to be lost in transit, please contact us at luxbyluck777@gmail.com and we will work with you and the shipping carrier to determine the next steps.

If your order arrives damaged, please contact us within [48 hours / 7 days] of delivery and provide photographs of the damaged package and products so we can assist you.

International Orders

For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

These fees are not included in the purchase price or shipping charge unless explicitly stated at checkout.

Customs processing may also cause delays that are outside our control.

Shipping Restrictions

At this time, we ship to USA.

We may be unable to ship to certain locations, P.O. boxes, military addresses, or other restricted destinations depending on the shipping method selected.

Questions About Your Order

If you have questions about your shipment, please contact us:

Email: luxbyluck777@gmail.com
Business Hours: Local meet ups in North Carolina Triad Area
Store: Luxuries By Luck

We’re happy to help with any shipping questions or concerns.